Question 1

What is a QR code?

Accepted Answer

A QR code is that square black-and-white pattern you see on products, restaurant menus, posters, and business cards. When someone points their phone camera at it, the phone reads the pattern and instantly opens a website, shows contact information, connects to WiFi, or does whatever the code was set up to do - no typing required.

Question 2

How do I scan a QR code?

Accepted Answer

On most smartphones you just open your camera app and point it at the QR code - a notification or link will appear at the top of the screen. Tap it and you're done. No app needed. If your camera doesn't pick it up, try the Google Lens app (Android) or the built-in Code Scanner in Settings > Control Center (iPhone).

Question 3

What is Mi-QR?

Accepted Answer

Mi-QR is a QR code generator that lets you create, customize, and manage QR codes for any purpose - for free. Whether you need a simple code that opens a website or a professional code with your logo, custom colors, and scan tracking, Mi-QR makes it easy without needing any technical knowledge.

Question 4

Is it really free?

Accepted Answer

Yes. You can create up to 3 QR codes for free with no time limit and no credit card required. They never show ads or watermarks and they never stop working. Upgrade to a paid plan only if you need more codes, analytics, or advanced features.

Question 5

Do I need to create an account?

Accepted Answer

No - you can create basic QR codes (URL, WiFi, email, phone, and more) without signing up. However, codes created without an account are static only, meaning once created they cannot be changed. Creating a free account (no credit card required) lets you choose between static and dynamic codes, unlocks 7 additional QR types like Digital Profiles, Link Trees, and Video, and lets you track how many people scan your codes.

Question 6

What's the difference between a static and a dynamic QR code?

Accepted Answer

Think of a static QR code like something carved in stone - the information is locked in forever. A dynamic QR code is more like a signpost: it always points to the same physical sign, but you can change where the sign directs people at any time, even after printing. Dynamic codes also let you see how many times they've been scanned.

Question 7

I already printed my QR code. Can I change where it points?

Accepted Answer

Only if it's a dynamic QR code. That's the whole point of dynamic: the printed code never changes, but you can log in to your account and update the destination whenever you want - a new menu, an updated link, a different phone number. If it's a static QR code, the information is permanently locked inside the pattern and cannot be changed.

Question 8

Can I turn a dynamic QR code back into a static one?

Accepted Answer

No, and this is intentional. Once a QR code is dynamic, the printed version encodes a redirect link - not your actual destination. Switching it to static would break every printed copy already out in the world. If you need a static version, simply create a new QR code.

Question 9

Is there a free trial for paid plans?

Accepted Answer

Yes. Every paid plan comes with a 14-day free trial - no credit card required to start. You get full access to all the features of the plan during the trial. If you decide it's not for you, just cancel before the 14 days are up and you won't be charged.

Question 10

How many QR codes can I create?

Accepted Answer

The Free plan includes 3 QR codes. Pro includes 20, and Ultimate includes 500. You can upgrade or downgrade at any time.

Question 11

What happens if I cancel my subscription?

Accepted Answer

Your account drops back to the Free plan at the end of the billing period. Your dynamic QR codes stay active as long as you're within the Free plan limits. If you have more than 3 QR codes, the extras are paused - not deleted - until you upgrade again.

Question 12

Do QR codes expire?

Accepted Answer

Static QR codes last forever - there's no server involved, so nothing can break. Dynamic QR codes stay active as long as your account is active. We do not deactivate codes without notice.

Question 13

What are the scan limits?

Accepted Answer

Scan limits apply to dynamic QR codes per month. Free: 200 scans per QR. Pro: 5,000 scans per QR. Ultimate: Unlimited. If a code hits its monthly limit, scans are blocked until the next billing cycle. You'll receive an email warning at 80%, 90%, and 100% of your limit so you're never caught off guard.

Question 14

My QR code isn't scanning. What should I do?

Accepted Answer

First check that the code isn't too small, blurry, or damaged - QR codes need to be at least 2 cm × 2 cm to scan reliably. Make sure the contrast is high (dark pattern on a light background). If you added a logo, try scanning from different distances. If the problem persists, contact us through the Contact page and we'll help you troubleshoot.

Question 15

Can I use custom colors and my logo?

Accepted Answer

Yes. You can change the colors of any QR code on any plan. Adding your logo is available on Pro and Ultimate plans. Keep in mind that heavy color changes or large logos can make codes harder to scan - the editor will warn you if contrast gets too low.

Question 16

Can I track scans?

Accepted Answer

Yes, with dynamic QR codes on any plan including Free. You can see the total number of scans, when they happened, what type of device was used, and the approximate location. The Free plan includes up to 200 scans tracked per QR per month. Paid plans raise this limit significantly and add deeper analytics. This is useful for knowing whether a poster, business card, or campaign is actually getting attention.

Question 17

How do I contact support?

Accepted Answer

Use the Contact page if you don't have an account, or the Support section in your dashboard if you do. We typically respond within 24 hours on business days.

Frequently Asked Questions